Nuacht

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SPSV Information Line – Call Volumes

SPSV Information Line The SPSV Information line continues to receive an unprecedented number of calls, resulting in long wait times. On Monday 6 July a total of 1,004 calls were placed which is the highest number recorded on one day. Recent weeks have seen an influx of calls in the mornings when the SPSV Information...

Covid-19 Fáilte Ireland Industry Advisory Group – SPSV Representation

We are delighted to advise that Con O’Donohue, Chair to the Advisory Committee on SPSVs (Taxi Advisory Committee), has joined the “Covid-19 Fáilte Ireland Industry Advisory Group” which provides feedback and input from a cross section of industry to help guide Fáilte Ireland’s response to this crisis.  Con will represent the SPSV (taxi, hackney and...

Face coverings to become compulsory

Face coverings will shortly be compulsory on all SPSV services. Wearing a face covering is already strongly recommended. Now it is to become mandatory. As public health authorities have advised, face coverings can help prevent someone who may not even know they are infected from making other people sick, and the use of face coverings...

NCTS Statement 27 June

“Press Statement 27 June 2020   Vehicle Owners Reminded of 4 Month Test Extension and 16 NCT Test Centres re-opening on Monday 29 June The National Car Testing Service (NCTS) has now updated all records for those customers’ vehicles that qualified for the 4 month test extension as announced by the Minister for Transport, Tourism...

SPSV Vehicle Licence Suspensions – Tamper-Proof Disc Reapplication

NTA is currently telephoning licence holders at least 5 working days before their suspension ends to establish whether they want to make a nationwide booking to have their tamper-proof discs reapplied or to extend the suspension period. For those licence holders wishing to end their suspension period earlier than initially specified, please email suspension@nationaltransport.ie to arrange for...

SPSV Information & Booking Line – Abnormally High Volumes – COVID-19

• The very high level of calls and queries being made by SPSV operators currently are causing waiting times of approximately 15 minutes. Please email your query to taxis@nationaltransport.ie if at all possible. The response time is likely to be faster by email.   • We are advised that NCTS is also experiencing high call...

National Car Testing Service: Statement

NTA would like to remind licence holders that, since March, late renewal fees have been temporarily waived by NTA for direct COVID-19 causes. This is considered a direct COVID-19 cause and licence holders will not be penalised for late renewal caused by delays in obtaining an NCT certificate. Click here to see the National Car...

AXA Insurance confirms that dividing screens do not impact the cover provided under AXA’s SPSV insurance

AXA’s blanket acceptance of dividing screens in SPSVs insured by it removes the requirement to present an individual letter from AXA to pass the SPSV suitability test.  All other conditions remain.   Advisory Guidelines: Temporary COVID-19 Dividing Screens

Information Line Intermittent Issues

Due to a technical issue the Information Line (0818 064 000) is experiencing intermittent issues receiving calls from the Three network. This is being investigated as a priority. If you are a Three customer and are having trouble accessing the Information Line you are advised to submit your query to Taxis@nationaltransport.ie. We will get back...