Iarnród Éireann Irish Rail – National rail services (direct award)
Contract
This contract is for the provision of national rail services. It was directly awarded by the Authority to Iarnród Éireann Irish Rail and commenced in December 2019. It is for a ten year period. The contract and its schedules are available in the links below: · NTA and Iarnród Éireann Irish Rail – Direct Award Contract 2019 to 2029 · NTA and Iarnród Éireann Irish Rail – Direct Award Contract Schedules 2019 to 2029 Services Performance The contract sets out performance standards that Iarnród Éireann Irish Rail must meet in relation to punctuality, reliability and customer service. A proportion of the contractual payment is withheld and is only paid if the performance standards are met by Iarnród Éireann Irish Rail. Performance reports are produced on a periodic (four weekly) and quarterly basis. The performance reports are available here. Further information For service updates and further information – please see the Iarnród Éireann Irish Rail website. To plan a local or national journey on the public transport network – please see the Transport for Ireland website. |